How do I recover from a WebGL crash?

The visual effects of a WebGL crash can appear in a few different ways:

• •If you start to see flickering assets suddenly, most likely, it's the start of a WebGL crash.
• •If you can update your camera view, it may stop the crash from occurring.
• •Commonly, these crashes occur while in 3rd person view, so switching to 1st person camera should stop the crash. (Toolbar > Settings Icon > Camera)
• •If you were unable to switch in time, you will get a white screen. WebGL errors appear in the console.

• •Refreshing the page may be enough.
• •If not, try to clear the assets out of the voice zone you were in. Streaming screens or 3D models may be the culprit.
• •Close out of the Browser completely (all windows) and restart it.
• •If you can access the sidebar menu of the frame, update your profile's camera settings to be in first-person view and refresh.

Even though Chrome and Safari are the standard, sometimes using another browser can help in the short term.

• •Firefox browser is fairly stable if you just need to attend a meeting and need a quick fix.
• •Ensure that Hardware Acceleration is enabled through Chrome Settings: chrome://settings/system > "Use graphics acceleration when available."